This is a starting draft written for a small software company website. Replace every highlighted placeholder, then have a qualified lawyer review it against the laws that apply where Felixto operates. Delete this note before the site goes live.
Who we are
Felixto builds AI-powered software for businesses. In this policy, “Felixto”, “we”, “us” and “our” mean Felixto, and “you” means anyone using this website.
We are responsible for the personal information collected through this website. If you have a question about anything here, email contact@felixto.com.
What we collect
Information you give us
When you fill in the enquiry form on our site, we collect the details you type into it:
- Your name
- Your email address
- Your company name, if you choose to give it
- The message you write describing what you are working on
We also keep the contents of any email you send us, and any information you share with us during a call or meeting that follows.
Information collected automatically
Our web host records standard technical information each time a page is requested, including your IP address, the date and time of the request, the page requested, and your browser and operating system. This is normal server activity and is used to keep the site running and secure.
We do not run advertising trackers, and we do not build profiles of visitors.
Third-party services
To deliver this website we rely on a small number of outside services. Fonts and images are served from our own domain, so the list is short.
| Service | What it does | What it receives |
|---|---|---|
| FormSubmit | Delivers enquiry form submissions to our inbox | Everything you type into the form, plus your IP address |
| Google Analytics | Measures which pages are read, only if you accept analytics cookies | Pages viewed, approximate location, browser and device type, with your IP address shortened |
| Microsoft Clarity | Shows us how pages are used, only if you accept analytics cookies | Clicks, scrolling and page views; text you type is masked |
| Live chat and call booking | Lets you chat with us or book a call, where those tools are enabled | What you type into the chat or booking form, and your IP address |
| [Web host] | Hosts the website and keeps server logs | Your IP address and request details |
Each of these providers handles your information under its own privacy terms. We do not sell your information to anyone, and we do not pass it to advertisers.
Why we use your information
We use what you give us only for the reasons you gave it:
- To reply to your enquiry and discuss the work you are proposing
- To prepare a proposal, quote or contract if you ask for one
- To keep records of our business conversations and agreements
- To keep the website available, secure and working correctly
- To meet legal, accounting and tax obligations that apply to us
Where data protection law requires a legal basis, we rely on your consent when you choose to contact us, on our legitimate interest in responding to enquiries and running our business, and on our legal obligations where record-keeping is required.
We will not add you to a marketing list because you sent an enquiry. If we ever start a newsletter, joining will be a separate choice you make.
How long we keep it
Enquiries that do not lead to work are deleted within [e.g. 24 months]. Records connected to a project we carried out are kept for [e.g. 7 years] so that we can meet contractual, tax and accounting requirements. Server logs are kept for a short period by our host and then overwritten.
You can ask us to delete your information sooner, and we will do so unless we are required to keep it.
Your rights
Depending on where you live, you may have the right to:
- Ask what personal information we hold about you and receive a copy
- Have inaccurate information corrected
- Have your information deleted
- Object to or restrict how we use it
- Withdraw consent you previously gave
- Complain to your local data protection authority
To exercise any of these, email contact@felixto.com. We will respond within [e.g. 30 days]. There is no charge, and we may ask you to confirm your identity first.
Security
The site is served over an encrypted connection, and access to our email and project systems is limited to the people who need it and protected by strong authentication. No system is completely secure, so we cannot guarantee that information sent over the internet is entirely safe, but we take reasonable technical and organisational measures to protect it.
Please do not send passwords, payment card numbers or other highly sensitive information through the enquiry form.
Children
This website is aimed at businesses and is not intended for children. We do not knowingly collect information about anyone under [16 or the age set by your local law]. If you believe a child has sent us personal information, contact us and we will delete it.
Changes to this policy
We update this policy when our practices or the services we use change. The date at the top of the page shows when it was last revised. Significant changes will be highlighted on this page.
Contact us
For any question about this policy, or about how we handle your information, email contact@felixto.com. We answer every message ourselves.